W. Edwards Deming Quotes - 9quotes.com

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It is not enough to do your best; you must know what to do, and then do your best.
Written by W. Edwards Deming
Eliminate numerical quotas, including Management by Objectives.
Written by W. Edwards Deming
Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.
Written by W. Edwards Deming
If you can't describe what you are doing as a process, you don't know what you're doing.
Written by W. Edwards Deming
We are here to make another world.
Written by W. Edwards Deming
Learning is not compulsory... neither is survival.
Written by W. Edwards Deming
It is not necessary to change. Survival is not mandatory.
Written by W. Edwards Deming
You should not ask questions without knowledge.
Written by W. Edwards Deming
Whenever there is fear, you will get wrong figures.
Written by W. Edwards Deming
All anyone asks for is a chance to work with pride.
Written by W. Edwards Deming
You can not define being exactly on time.
Written by W. Edwards Deming
Quality is everyone's responsibility.
Written by W. Edwards Deming
Lack of knowledge... that is the problem.
Written by W. Edwards Deming
Hold everybody accountable? Ridiculous!
Written by W. Edwards Deming
The emphasis should be on why we do a job.
Written by W. Edwards Deming
Any manager can do well in an expanding market.
Written by W. Edwards Deming
Innovation comes from the producer - not from the customer.
Written by W. Edwards Deming
If you do not know how to ask the right question, you discover nothing.
Written by W. Edwards Deming
When a system is stable, telling the worker about mistakes is only tampering.
Written by W. Edwards Deming
Rational behavior requires theory. Reactive behavior requires only reflex action.
Written by W. Edwards Deming
The result of long-term relationships is better and better quality, and lower and lower costs.
Written by W. Edwards Deming
The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
Written by W. Edwards Deming
A bad system will beat a good person every time.
Written by W. Edwards Deming
People with targets and jobs dependent upon meeting them will probably meet the targets - even if they have to destroy the enterprise to do it.
Written by W. Edwards Deming
If you don't understand how to run an efficient operation, new machinery will just give you new problems of operation and maintenance. The sure way to increase productivity is to better administrate man and machine.
Written by W. Edwards Deming
Declining productivity and quality means your unit production costs stay high but you don't have as much to sell. Your workers don't want to be paid less, so to maintain profits, you increase your prices. That's inflation.
Written by W. Edwards Deming
The prevailing - and foolish - attitude is that a good manager can be a good manager anywhere, with no special knowledge of the production process he's managing. A man with a financial background may know nothing about manufacturing shoes or cars, but he's put in charge anyway.
Written by W. Edwards Deming
In Japan, a company worker's position is secure. He is retrained for another job if his present job is eliminated by productivity improvement.
Written by W. Edwards Deming
What should be the aim of management? What is their job? Quality is the responsibility of the top people. Its origin is in the boardroom. They are the ones who decide.
Written by W. Edwards Deming
'Quality' means what will sell and do a customer some good - at least try to.
Written by W. Edwards Deming

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