Margaret Heffernan Quotes - 9quotes.com

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The truth won't set us free - until we develop the skills and the habit and the talent and the moral courage to use it.
Written by Margaret Heffernan
The biggest catastrophes that we've witnessed rarely come from information that is secret or hidden. It comes from information that is freely available and out there, but that we are willfully blind to.
Written by Margaret Heffernan
If we aren't going to be afraid of conflict, we have to see it as thinking.
Written by Margaret Heffernan
Phones and soundtracks and Muzak and fountains replace genuine and unpredictable human contact with a seamless soundtrack from a bad movie and a cliche that makes us believe we must all be happy.
Written by Margaret Heffernan
I don't mind if the couple next to me is tense or the kids are whiny. I'd even be happy to hear an honest argument, evidence of thinking. I'd like to know these teeth-perfect families don't just buy each other stuff but just occasionally can talk to one another.
Written by Margaret Heffernan
I hate people walking down the street listening to the soundtrack of their lives which responds to them but not their setting. I hate the overspill of sound which metro and subway riders are oblivious to because they notice no one and nothing around them.
Written by Margaret Heffernan
Noise is a buffer, more effective than cubicles or booth walls.
Written by Margaret Heffernan
British innovation in design, in the creative arts, in engineering and manufacturing is world class.
Written by Margaret Heffernan
Britain is famous for being great at inventing and poor at commercializing.
Written by Margaret Heffernan
I haven't always hated McDonald's. When my kids were little and I lived in the U.S., they were as susceptible as anyone to Happy Meals and tatty toys that subsequently littered our sitting room.
Written by Margaret Heffernan
The medical profession is - and knows itself to be - endemically conservative and conformist.
Written by Margaret Heffernan
The vast literature concerning whistleblowers shows that, far from weird extremists, they are really quite ordinary people: male and female, young and old, junior and senior, no more nerdy or obsessive than most hard workers.
Written by Margaret Heffernan
One of the sad truths about leadership is that, the higher up the ladder you travel, the less you know.
Written by Margaret Heffernan
Once you have power, you are inevitably surrounded by people who have their own agendas and will tell you whatever advances them.
Written by Margaret Heffernan
The single hardest part of leading any organization is knowing what is going on. There's too much noise in the system, too much complexity: you absolutely depend on people speaking up and raising concerns.
Written by Margaret Heffernan
Every organization has issues and concerns which are known about by many people who choose to remain silent.
Written by Margaret Heffernan
Many CEOs and leaders think that silence is indeed golden, that consensus is bliss. It is - sometimes. But more often what it signifies is that there are no respected processes for surfacing concerns and dissent.
Written by Margaret Heffernan
Those in powerless positions aren't about to complain about bullying bosses, abusive supervisors or corrupt co-workers. There is no safe way to do so and no process that promises redress.
Written by Margaret Heffernan
How can any company know if its processes, products, people are safe? Only if everyone is watching and telling the truth. The first part can be assumed; the second cannot.
Written by Margaret Heffernan
Everywhere I look, there are ads marking Mother's Day. Mostly they conform to stereotype: flowers, jewelry, perfume. Not a lot of books. Not many computers. Few tools. Little that's useful.
Written by Margaret Heffernan
In our house, Mother's Day is every day. Father's Day, too. In our house, parents count. They do important work and that work matters. One day just doesn't cut for us.
Written by Margaret Heffernan
As a mother, I work hard every day and I expect that work to be recognized and appreciated. Because I work for and with human beings, sometimes they're grateful and sometimes they aren't.
Written by Margaret Heffernan
It is nobody's right to be waited on and nobody's fate to do the waiting.
Written by Margaret Heffernan
Making those around you feel invisible is the opposite of leadership.
Written by Margaret Heffernan
All businesses and jobs depend on a vast number of people, often unnoticed and unthanked, without which nothing really gets done. They are all human and deserve respect and gratitude.
Written by Margaret Heffernan
If I have to spend a lot of time on planes, I try to think of this as time off. In certain ways, it's more restful than home: no Internet, no phones, no interruptions.
Written by Margaret Heffernan
Most people have their best ideas when they take their minds away from problems they're trying to solve.
Written by Margaret Heffernan
Research shows that when we read words on paper, it reduces our stress levels by nearly 70 percent. We also read more carefully than on tablets or laptops.
Written by Margaret Heffernan
On overnight flights, I have trained myself to get to sleep almost instantly after takeoff. I always listen to the same audiobook on my iPod so my brain knows, regardless of time zone, that that voice means it's time for bed.
Written by Margaret Heffernan
The cell phone has become the adult's transitional object, replacing the toddler's teddy bear for comfort and a sense of belonging.
Written by Margaret Heffernan

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