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In a typical situation, it's going to take pretty close to a year to get your location in, get your permits, and then get open.
Written by
Fred DeLuca
There are so many ingredients that are approved for use. You can't be an expert on all of them.
Written by
Fred DeLuca
When I started in the business, the minimum wage was $1.25. I've seen an enormous number of wage increases. Basically, it applies evenly to everyone in the business.
Written by
Fred DeLuca
The people who come to work deserve to be paid properly, and there's no excuse. I could understand someone making a small error, but sometimes people make systematic errors, and that's not right.
Written by
Fred DeLuca
It's tough for people to get into business, especially a small business.
Written by
Fred DeLuca
The payroll tax is affecting sales. It's causing sales declines.
Written by
Fred DeLuca
If I were in charge of the government, I would index the minimum wage to inflation, so that way, everybody knows what they can count on.
Written by
Fred DeLuca
Everybody who goes through the business will make mistakes. The big question is how big will the mistakes be? How fast will they learn from the mistakes, and how quickly will they get the business in the correct direction?
Written by
Fred DeLuca
Six months after we started, in 1964, there was a day when we sold only seven sandwiches. If we'd taken all the money from the register, we couldn't have paid an employee, much less the food or the rent or all that. It could have been a turning point. We could have given up.
Written by
Fred DeLuca
There's huge access to information. If you need to learn something, you can go on the Internet and learn very quickly. You can reach across miles and miles to find companies that can assist you.
Written by
Fred DeLuca
I watch 'Shark Tank,' of course. It's very entertaining. I think it's actually good to help people think about the business they might start, and sometimes you get encouraged by looking at someone going into business and saying, 'Hey, I could do that.'
Written by
Fred DeLuca
We give great value for our franchisees: They can build a store for well under $200,000. And we have extremely simple operating systems. The preparation is mostly done in front of the customer. That simplicity is really what attracts our Subway franchise. You see it, and you can do it.
Written by
Fred DeLuca
Subway is a real point of pride. We have influenced the way people eat.
Written by
Fred DeLuca
If someone wants to eat healthy, they can do that and get the sandwich exactly right. I'm so pleased we're able to influence so many people and their eating habits.
Written by
Fred DeLuca
I don't have much of a bucket list. I don't have a lot of needs and desires.
Written by
Fred DeLuca
I guess that's one of the benefits of being sick. Your wife lets you have a big-screen TV in the living room.
Written by
Fred DeLuca
You have to be able to communicate the vision to the people in your organization so that they know where and how they should direct themselves on a day-to-day basis.
Written by
Fred DeLuca
Profit or perish... There are only two ways to make money: increase sales and decrease costs.
Written by
Fred DeLuca
If you treat people nicely, and you allow them to fulfill a role that is satisfying for them, they'll accomplish a lot, and they'll enjoy their work.
Written by
Fred DeLuca
Every time I come across learning items of interest, I'll send distribution voice mail to the appropriate group in the organization.
Written by
Fred DeLuca
Higher unemployment generally bodes well for franchising. People are looking for a new opportunity, and people who have jobs are a little less confident they'll always have a job.
Written by
Fred DeLuca
We have always had many more franchisee candidates than available locations.
Written by
Fred DeLuca
In some markets, we don't have a lot of room to expand. We've done studies of store density and essentially found our more dense markets have more than one store per 15,000 people.
Written by
Fred DeLuca
The United States is a huge market, and once you get rolling, you can replicate that model over and over pretty easily. Your supply lines are taken care of. You don't have technicians to deal with. You've got your customer base.
Written by
Fred DeLuca
When we first started the company, I didn't have any thoughts of franchising. We just had company-owned stores.
Written by
Fred DeLuca
When you're invested in your own business, you're going to run it better. When people are financially responsible for whether their store succeeds, they're going to have that kind of entrepreneurial spirit that's harder to get if headquarters is running things.
Written by
Fred DeLuca
If you have company-owned stores, you make 100 percent of the profit from each one, but you have less entrepreneurial spirit.
Written by
Fred DeLuca
There may be a perception that, with franchises, they're all the same, so that limits the ability to experiment. But that's not true. We've always kept two slots open on the menu of each Subway franchise - slots that franchisees can use to come up with their own sandwich ideas.
Written by
Fred DeLuca
We find that no matter what country we're in, if we hit the right economic notes and appeal to the mass market, we're able to build the business very, very rapidly.
Written by
Fred DeLuca
Everybody eats three times a day; it's only a question of where they choose to eat. The longer-term trends are people eat out more often.
Written by
Fred DeLuca
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